Right of withdrawal
A. Instructions on the Right of Withdrawal
Introduction
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Jaroslaw Slodkiewicz, Gravicraft, Weitlstrasse 145, 80995 Munich, Germany, Tel.: 017646757737, E-mail: kontakt@gravicraft.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
You may also exercise your right of withdrawal online on the website at https://gravicraft.de/pages/vertrag-widerrufen. If you use this online function, we will immediately send you an acknowledgement of receipt on a durable medium (e.g. by e-mail), containing information about the content of the withdrawal notice and the date and time of its receipt.
To comply with the withdrawal period, it is sufficient for you to send the notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the delivery costs (with the exception of the additional costs arising from your choosing a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not exist for contracts for the supply of goods that are not prefabricated and for which an individual choice or decision by the consumer is decisive for their manufacture or which are clearly personalised to the consumer's personal needs.
The right of withdrawal does not apply to consumers who, at the time the contract is concluded, do not belong to a Member State of the European Union and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
General information
1) Please avoid damage to and contamination of the goods. Please return the goods to us in their original packaging together with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage by using suitable packaging.
2) Please do not return the goods to us carriage forward.
3) Please note that the above items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Model withdrawal form
If you wish to withdraw from the contract, please complete this form and send it back.
To
Jaroslaw Slodkiewicz
Gravicraft
Weitlstrasse 145
80995 Munich
Germany
E-mail: kontakt@gravicraft.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate
